Stuck on something? We're here to help.
The fastest way to reach us is email. Drop us a line and we'll get back to you within two business days.
Wordoh saves progress locally on your device. If you're not seeing a puzzle you expected to continue, first make sure you're logged into the same iCloud account you were using before. If the issue persists, try restarting the app. Reach out via email with your device model and iOS version if the problem continues.
Tap Restore Purchases from the settings menu. If the pack still doesn't appear, email us with your Apple ID email (the one used for the purchase) and the name of the pack. We'll sort it out.
Make sure you're running the latest version of Wordoh and iOS. If crashes continue, email us with your device model, iOS version, and what you were doing when it crashed. Screenshots or screen recordings help a lot.
We double-check every puzzle before shipping it, but words are slippery. If you think we've made a mistake, email us the puzzle number and category and we'll investigate.
From the home screen, tap the tier badge (Kids, Tweens, Teens, or Adults) to switch. Each tier saves progress independently.
Yes. The Kids tier has no ads, no social features, and no in-app purchases surfaced to the player. See our privacy policy for the full details on data collection.
We love hearing what you want next — new puzzle types, categories, features, or anything else. Send ideas to [email protected].